Refund Policy

Dsnguru may issue a refund for your payment in its sole discretion, if

  1.  your payment is eligible for refund as per Dsnguru’s Refund Policy.
  2.  the refund is issued in accordance with any terms awarding a refund as set out in an Addendum;
  3.  Dsnguru determines that it is required by law to do so;
  4.  the order placed (or request made) by the Buyer is found to be fraudulent;
  5.  the Buyer placed a duplicate order (or request) in error.
  6.  If it is determined by Dsnguru that the Contest, Buyer, or the Creative violates Dsnguru’s Terms of Service.
  7.  there is a special circumstance that, in Dsnguru’s sole discretion, warrants a refund.

Dsnguru’s determination as to whether a refund is required by this clause is final and conclusive and may not be challenged by you.

To voluntarily cancel your contest, you must notify Dsnguru within seven (7) days after the end of the Contest. If Dsnguru allows such cancellation, your Contest will be canceled and the Contest Prize (Buyer Payment minus any listing or upgrade fees) will be refunded to you according to the terms of this Agreement. As a reminder, you are in violation of this Agreement should you cancel a contest and still use a Creative’s Entry, and such action could subject you to termination of your User Account as well as any other remedies at Dsnguru’s sole discretion.

Dsnguru may also cancel a Contest found to be in violation of this Agreement or any laws, whether local, state, federal, or international (“Illegal Contest”). If Dsnguru cancels an Illegal Contest, you will receive no refund whatsoever, and may be subject to termination of your User Account as well as other legal action.

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